Knowledge Classic
ID: gmdbpnjnceiomokflphcodnbfpceimcd
Supported Languages
Extension Info & Metadata
Publisher Contextual Analysis
- Author
- nyanhtet0614View Profile
- MX records exist
- Yes
- Domain exists
- Yes
- Is disposable
- No
- Is role-based
- No
- Mailbox exists
- Yes
Convert Lightning Knowledge Articles to Classic and view them in a separate window to enhance productivity while working cases.
With the recent switch to the Lightning Supportforce Experience, we are only able to have 1 Supportforce browser tab open. "Printable View" is also a limitation for Knowledge Lightning so we are no longer able to view Knowledge Articles in a new window while working on cases. This extension that allows you to view knowledge articles in a separate browser window to enhance productivity while working on cases. All you have to do is right-click on an article then click "Knowledge Classic" and the article will open in a new window.
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