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eServeCloud - Customer Connect

ID: bajnnfpgfiablifipcfodpkilckkpcfh

Could be malicious

Supported Languages

🇺🇸English

Extension Info & Metadata

Status
Removed
Version
1.1.2
Size
1.66 MB
Rating
0.0/5
Reviews
0
Users
10
Type
Extension
Updated
Sep 14, 2018
Category
7_productivity
Price
Free
Featured
No
Visibility
Listed
Mature
No
By Google
No
Trusted
No
Download CRX
Chrome Web Store
Report Issue

Publisher Contextual Analysis

Author
eServeCloud - Customer ConnectView Profile
MX records exist
No
Domain exists
No
Is disposable
No
Is role-based
Yes
Mailbox exists
No
Total Extensions
1
Active
0
Obsolete
1
Listed
1
Unlisted
0
Total Users
10

Embed messaging and live communication in all your digital/online channels to transform Customer's experiance

Message or Call Directly from your Any Web App -- Helpdesk, CRM, Sales Software Make and receive calls and messages from within any web application with eServeCloud Customer Connect a lightweight, easy-to-use Chrome Extension. When you install and login to Customer Connect, it will add a clickable link to phone numbers in Salesforce, Zendesk, Desk.com, SugarCRM, Nimble and any website or Web application. Click to make calls, start text conversation and send our text notifications. You can also receive customer calls and messages from all the supported channels – Text (SMS), Web chat, Messaging Apps etc. Customer Connect can be used by professionals and teams from business of any size. eServeCloud is a Cloud platform providing business software for sales, customer support and general business users. To get started, install the Customer Connect chrome extension and sign in to your eServeCloud account. View more detailed instructions here https://www.eservecloud.com/website/customer_connect/home.html If you do not have a eServeCloud account, go to https://www.eservecloud.com to request a free trail.

Item
Type
Severity
Description
<all_urls>
Permission
Critical
This permission grants access to all websites without restriction. Rated High because it can access any web content, monitor all web activity, and potentially steal sensitive data across all sites.
cookies
Permission
High
This permission provides full access to read and modify browser cookies. Rated High because it can steal session tokens, modify authentication cookies, and compromise accounts across websites.
identity
Permission
High
This permission accesses Chrome identity service and user information. Rated High because it can obtain OAuth tokens, access connected accounts, and impersonate the user in authenticated service.
Contextual Risk Factors
Risk Factor
High
The following context increases the overall risk:• 15% increase: Older manifest version lacks modern security controls
storage
Permission
Medium
This permission allows storing data locally in the browser. Rated Medium because it can persist sensitive user data, track user activities over time, and potentially store malicious payloads.
unlimitedStorage
Permission
Medium
This permission removes storage quota restrictions. Rated Medium because it can store large amounts of user data without limits, potentially impacting browser performance and storing extensive tracking data.
tabs
Permission
Medium
This permission enables tab management and monitoring. Rated Medium because it can track open tabs, access tab metadata, and monitor user browsing patterns.
activeTab
Permission
Medium
This permission grants temporary access to the current tab. Rated Medium because it can access current page content when invoked, though limited to user-initiated actions.
background
Permission
Medium
This permission allows continuous background operation. Rated Medium because it can perform actions without user awareness, consume system resources, and maintain persistent connections.
Older Manifest Version
Risk Factor
Medium
This extension uses Manifest Version 2
contextMenus
Permission
Low
This permission adds items to browser context menus. Rated Medium because it only modifies right-click menus without access to page content.
notifications
Permission
Low
This permission displays system notifications. Rated Low because it can only show user-visible notifications without accessing system data.
http://*/*
Permission
Unknown
No classification available for this permission.
https://*/*
Permission
Unknown
No classification available for this permission.
URLs
43
IPv4
0
IPv6
0

URLs

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maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.csshttps://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css
fonts.googleapis.com/csshttps://fonts.googleapis.com/css?family=Open+Sans:400,600
oss.maxcdn.com/html5shiv/3.7.3/html5shiv.min.jshttps://oss.maxcdn.com/html5shiv/3.7.3/html5shiv.min.js
oss.maxcdn.com/respond/1.4.2/respond.min.jshttps://oss.maxcdn.com/respond/1.4.2/respond.min.js
www.eserve.co/apps/controllers/worksystem/utils.min.jshttps://www.eserve.co/apps/controllers/worksystem/utils.min.js?f0161d498087f9b7acd1471b2bc51759
www.eserve.co/common/constants/chat_constant.min.jshttps://www.eserve.co/common/constants/chat_constant.min.js?f0161d498087f9b7acd1471b2bc51759
www.eserve.co/common/constants/constant.min.jshttps://www.eserve.co/common/constants/constant.min.js?f0161d498087f9b7acd1471b2bc51759
www.eserve.co/apps/controllers/stateless_chat/WebsocketService.min.jshttps://www.eserve.co/apps/controllers/stateless_chat/WebsocketService.min.js?f0161d498087f9b7acd1471b2bc51759
www.eserve.co/apps/controllers/adminsettings/admin.telephony.settings.min.jshttps://www.eserve.co/apps/controllers/adminsettings/admin.telephony.settings.min.js?f0161d498087f9b7acd1471b2bc51759
www.eserve.co/common/libs/moment-with-locales.min.jshttps://www.eserve.co/common/libs/moment-with-locales.min.js
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No IP addresses found
Version
Size
Is Malicious
Findings
Permhash
1.1.2
Latest
1.66 MB
Malicious
—
c6bb0fc95914a391b9a8ac06d70e31047424057ccd6274960984fc424ef324d1
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